Standards Home Health & Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Standards Home Health & Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Standards Home Health & Hospice provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Standards provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Babette Warrick, Standards’ Chief Compliance Officer at 254-605-6335, Fax: 254-697-4064 or e-mail: bwarrick@standardshhh.com.

If you believe that Standards Home Health or Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Babette Warrick, Chief Compliance Office

Standards Home Health & Hospice

112 N. Travis Ave. Cameron, TX 76520

Phone: 254-605-6335

Fax: 254-697-4064

E-mail: bwarrick@standardshhh.com.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Babette Warrick, Standards’ Chief Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

Phone: 1-800-368-1019

TTD: 800-537-7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.